Most people are not as emotionally intelligent as a Harvard-trained neuroscientist who uses these 3 phrases at work.

One of the most in-demand abilities is emotional intelligence, yet it is also one of the most challenging to master.

Studies conducted over many years have shown that emotional intelligence, which involves managing one's own emotions and those of others, is the most reliable indicator of professional achievement.

Measuring empathy and self-awareness, the components of emotional intelligence (EQ), is challenging due to their subjective nature.

A Harvard-trained neuroscientist and adjunct professor at Columbia Business School, Juliette Han, suggests that improving emotional intelligence (EQ) can be achieved by being more attentive to conversations at work.

According to Han, displaying empathy, curiosity, patience, or self-awareness indicates a high EQ.

According to Han, three phrases commonly used by individuals with higher emotional intelligence at work are:

'I appreciate your efforts'

Individuals possessing a high EQ exhibit a keen sense of social perception and are dedicated to comprehending the emotions of those in their surroundings.

Recognizing the efforts of your colleagues, even if you didn't directly benefit from them, demonstrates your appreciation for their contributions and fosters a positive work environment, Han explains.

"Han emphasizes that gratitude should not be dependent on conditions and emotionally intelligent individuals recognize this. They acknowledge and appreciate someone's efforts, even if the work was not visible or benefited them personally, due to their compassionate and empathetic nature."

'Let me know how you feel about it'

Individuals possessing high emotional intelligence (EQ) may accurately perceive the emotions of their colleagues and superiors, yet they also pause to consider before interpreting someone's emotional state.

"Hans explains that they respect the individual's right to recognize their emotions on their own terms and provide them with space to do so. At the same time, they offer their support and are prepared to listen to the other person's thoughts and feelings whenever they are ready to share."

How are you feeling today?

'I'm going to take some time to process'

Self-regulation is a hallmark of EQ, which involves considering how to respond to strong emotions before acting on impulse.

Han explains that this phrase demonstrates self-awareness and a deliberate effort to manage emotions in a healthy manner to prevent the conversation from becoming unproductive or heated.

Can you please provide me with more information about the topic you would like me to research?

"According to Han, having a high EQ does not entail concealing or feigning emotions. Instead, it involves comprehending and expressing thoughts and feelings more effectively, which is a talent that can simplify everyone's work."

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