Experts suggest that these 4 words can make you more influential at work: "It implies you're more confident."
It's not difficult to get your colleagues and bosses to listen to your ideas at work if you know how to communicate them effectively.
Experts and research suggest that you can gain influence at work by using specific words in your vocabulary. This can help your projects gain support or even get you a promotion, as communication expert Matt Abrahams from Stanford University advises.
"Abrahams told CNBC Make It in March that careers are now more remote and virtual, which means you don't interact with people as much. As a result, you need to be self-reliant and get others to support or follow your goals."
Four easy words to increase influence at work are:
1. Because
According to Wharton marketing professor Jonah Berger, using "because" in your arguments can make you more convincing, whether you're asking to cut someone in line or presenting your reasoning.
Berger cited a nearly 50-year-old Harvard University study in which researchers sat in a university library and waited for someone to use the copy machine. After the participant used the machine, the researchers would ask to cut in front of them with three different questions.
- May I use the Xerox machine?
- May I use the Xerox machine because I have to make copies?
- May I use the Xerox machine because I'm in a rush?
The study found that more people allowed researchers to cut in front of them when both requests used "because."
The researchers suggested that it would be more considerate to ask if the person making copies could do the same thing first.
2. Recommend
Berger recommended in his book "Magic Words: What to Say to Get Your Way," published last year, that replacing "like" with "recommend" carries a similar kind of power.
A 2017 study co-authored by Berger found that using simple word swaps can increase the likelihood of people accepting your suggestions by 32%.
"Berger explains to Make It that "suggests a personal preference" and "recommends others will enjoy it as well" are two different things. Additionally, the fact that endorsers are willing to recommend something implies that they like it."
Mastering communication and public speaking is the ultimate guide.
He found that providing only the rewritten content is more persuasive than presenting the original sentence in past tense, because it generalizes your experience and makes you sound more confident.
According to Berger, generalizing beyond the past implies greater confidence or certainty in what is being said.
3. Help
Asking for help can increase your influence, says Henna Pryor, a Philadelphia-based workplace performance coach.
Pryor advised Make It last month that doing research and seeking guidance when in doubt could save time, money, and reputation.
Asking can help build trust and relationships: People often appreciate feeling needed and may seek your help in the future.
Rehearsing with those kinds of connections can be particularly helpful when you need to pressure-test ideas, said Pryor. You can practice pitching an idea, asking for a raise, or even trying to pronounce a co-worker's name with them.
4. Us and we
Research from the Stanford Graduate School of Business published last year suggests that using inclusive language like "us" and "we" can make people more receptive to arguments.
Participants preferred hearing "We should have made more progress" over "You should have made more progress" when researchers asked for feedback about a failed group project.
""While 'you' pronouns can be perceived as aggressive and emphasize the recipient, 'we' pronouns convey a shared perspective or experience, thereby signaling closeness and inclusivity," the study's authors stated."
To become a successful and confident communicator, enroll in CNBC's online course, "Become an Effective Communicator: Master Public Speaking." Our program will teach you how to speak clearly and confidently, manage your nerves, choose the right words and body language, and make a great first impression. Sign up now and use code EARLYBIRD for a 30% discount through July 10, 2024.
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