Experts suggest that the most likable individuals consistently avoid these 13 communication errors.

The way you select and employ words can significantly influence how others view you.

Certain communication methods have been discovered by researchers to enhance others' perception of you, boost your reputation, and foster a more empathetic and compassionate work environment.

Here are 13 communication mistakes that the most likable people always avoid:

1. Not greeting people

Greet someone with "Hello," "Good morning," or inquire about their well-being by asking "How are you?"

Starting conversations with a friendly greeting can make a big difference in how people perceive you.

Greetings, kindly get to the point.

2. Doing all the talking

Ensure that you not only speak but also pay attention to what others are saying.

Active listening is crucial for building healthy relationships, as it makes people feel valued and heard.

A study suggests that being heard can slow down mental deterioration.

3. Not being present

What to do: Use body language to show engagement.

Studies suggest that we often overestimate our listening abilities. Therefore, exerting extra effort can help differentiate ourselves.

Sure, I can help you with that!

4. Not inviting the other person to elaborate

Tell me more about that.

Another way to engage while listening is by inviting people to talk, as not everyone likes to do so.

Engaging in conversation with others can provide valuable insights into their perspectives and preferences, which can aid in gaining their approval.

5. Lacking curiosity

What to do: Ask questions.

Have you heard about the 2017 Harvard University study that found asking people questions makes them perceive you as more likable?

6. Refusing to admit fault

If you were incorrect, admit it.

One of the most effective methods to establish trust is by acknowledging errors. According to a poll, 84% of U.S. workers believe it is crucial for managers to own up to their mistakes, but only 51% reported that their managers did so.

Frequently, individuals, regardless of their management status, attempt to conceal their mistakes. However, it's important to recognize that others are often aware of these errors before you are. By acknowledging your faults, you demonstrate your integrity and reliability.

7. Not giving acknowledgement or compliments

You're right!" or "Great idea!

According to a study, receiving a compliment feels the same to the brain as receiving a monetary award, which motivates people to seek out compliments repeatedly.

8. Not letting people know when they’ve helped you

I'm grateful for your input on the matter.

It's crucial to validate people's contributions and let them know that their advice or input was utilized.

Isn't it enjoyable to know that one's suggestions or advice have influenced someone, whether it's recommending a delicious restaurant or offering career guidance?

9. Only caring about your own opinions

What to do: Ask, “What do you think?”

Asking for someone's opinion after expressing your own can foster teamwork and make the other person feel more connected to you.

10. Saying “Are you sure you can do it?”

What to do: Help people believe in their own abilities.

Believing in someone's abilities is crucial for their self-improvement, so don't doubt their competence. Instead, express your confidence in them, and they will reciprocate that belief. Additionally, they will remember your support as a contributing factor to their success.

11. Ignoring those who seem left out

What to do: Say “Let’s hear from…”

In meetings, there are always those who may have valuable ideas but are rarely heard due to being drowned out or intimidated by the more vocal individuals.

Engaging your team and soliciting their input publicly could lead to valuable ideas and gain you loyal supporters.

12. Always being negative

What to do: Embrace positive words like "excited," "wonderful," or "admirable."

A linguist at Penn State found that half of the words we use to describe emotions are negative. To stand out, communicate in an encouraging and positive manner.

13. Failing to express gratitude

What to do: Say “Thank you.”

Expressing gratitude to team members can increase their motivation, according to a Harvard Medical School publication.

Expressing gratitude in a relationship can increase happiness and comfort levels, according to a study.

With that in mind, thank you for reading this.

Kathy and Ross Petras are a brother-and-sister team who have written several books together, including "Awkword Moments," "You're Saying It Wrong," and "That Doesn't Mean What You Think It Means." They have been featured in various publications, including The New York Times, The Washington Post, and Harvard Business Review. You can follow them on Twitter @kandrpetras.

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