According to veteran advice columnist Ask Amy, these are the 7 most crucial phrases to use when you need to communicate effectively.

According to veteran advice columnist Ask Amy, these are the 7 most crucial phrases to use when you need to communicate effectively.
According to veteran advice columnist Ask Amy, these are the 7 most crucial phrases to use when you need to communicate effectively.

For two decades, Amy Dickinson, 64, has provided life advice in her widely syndicated news column, "Ask Amy," and has frequently written about emotional intelligence, including self-awareness, managing one's own emotions, and showing empathy towards others.

She distills her best advice into key phrases, often providing "scripts" for those seeking the right words to say.

Those seven phrases, according to Dickinson, are:

  1. I need help
  2. I'm sorry
  3. I forgive you
  4. I love you, just as you are
  5. I'm on your side
  6. You're safe
  7. You are not alone

Why it's so hard to say 'I need help'

Experts claim that Dickinson's first statement is the hardest for individuals to implement in their lives because seeking assistance can make them feel exposed, unintelligent, or powerless.

"According to Dutch psychoanalyst Manfred F.R. Kets de Vries, many individuals overestimate the probability that those they seek assistance from will decline their request. This is particularly challenging for those who equate rejection with a direct attack on their self-worth. As a result, they may choose to carry the weight of their problems on their own."

According to de Vries, asking for assistance can make the person you're approaching feel good because it shows self-awareness.

"By trusting others, you demonstrate their worth, strengthening the bond, and they will reciprocate by trusting you enough to seek assistance when they require it."

'Emotionally intelligent people understand' the power of empathy and gratitude

According to Juliette Han, a Harvard-trained neuroscientist and adjunct professor at Columbia Business School, displaying empathy, patience, and gratitude towards others by using phrases that foster connection, such as "I'm on your side" and "you are not alone," is a reliable indicator of emotional intelligence. These traits can propel you forward in both your professional and personal life.

Han emphasized to CNBC Make It that gratitude should not be dependent on conditions, and emotionally intelligent individuals recognize this.

Recognizing and congratulating someone on a job well done, even if the work was behind the scenes or they didn't personally gain from it, is a sign of high EQ, as emotionally intelligent people are compassionate and empathetic.

A more fulfilled life with fewer regrets

Demonstrating emotional intelligence in these ways may help you lead a more satisfying life and one with fewer regrets.

According to Siddhartha Mukherjee, a Pulitzer Prize-winning author and oncologist, many individuals keep their love and forgiveness for others hidden until they are near death, choosing to repress those emotions rather than expressing them.

"Mukherjee advised graduates at the University of Pennsylvania that love and forgiveness, as well as death and transition, are inevitable. He emphasized that waiting to express oneself only delays the inevitable. He argued that love and forgiveness have lost their meaning and have become outdated platitudes that people often laugh at."

Bronnie Ware, the author of "The Top Five Regrets of the Dying" and a former palliative care worker, provides tips on how to live life with fewer regrets. Her suggestions emphasize vulnerability and connection, similar to Amy Dickinson's seven statements: Be true to yourself, speak your mind, and show the people you love that you care about them often.

"Ware stated in a blog post that life is a choice and it is up to individuals to make conscious, wise, and honest choices in order to find happiness."

To become a successful and confident communicator, enroll in CNBC's online course, "Become an Effective Communicator: Master Public Speaking." Our program will teach you how to speak clearly and confidently, manage your nerves, choose the right words and body language, and make a great first impression. Sign up now and use code EARLYBIRD for a 30% discount through July 10, 2024.

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