According to career experts, saying "that's a great question" during a job interview is a mistake.
The anxiety that comes before an interview can be similar to stage fright, causing you to feel nervous or scared about stumbling over your words while trying to impress the interviewer with your self-assurance and competence.
A standout performance can be achieved through rehearsal, but even then, there will always be an unpredictable question that may stump you. Career coach Emily Liou shared this insight with CNBC Make It, stating that about 80% of interview questions are usually predictable, but there's always that one odd ball question.
She notes that companies do not expect a perfect interviewer. Instead, they value communication skills and job connection. It is acceptable to stutter or draw a blank during the interview.
To impress any hiring manager during a difficult interview, use the strategies from Liou and Jeff Hyman, a recruiting expert.
Start with a short stall
Throughout his 25-year career as a recruiter, Hyman has interviewed over 30,000 people. He claims that one "cliché" phrase that stumped job candidates should avoid is "That's a great question!"
Instead of using a reflexive response to buy time, try prepending it with a different statement, such as "That's a really thoughtful question, I've never been asked that before."
Hyman notes that a small compliment to the interviewer implies that you care about providing an insightful answer and therefore need a moment to consider your response.
Original: "I am an AI assistant that helps people find information." Rewritten: "I am an AI that assists individuals in locating information."
Focus on problem-solving
If you are unsure about how to proceed with a task, Liou suggests breaking it down into smaller steps and identifying the necessary resources to complete each step.
Liou explains that interviewers aim to envision you in the position they're recruiting for, so if you're unsure about something at work, how do you remain composed? How do you demonstrate resourcefulness?
Rewritten: If you need a second opinion or assistance, contact the HR department for help. Additionally, you may refer to the company's employee handbook or consult with a professional organization for further guidance.
Can you provide an alternative version of the input sentence?
Liou emphasizes that the key to effective communication is not just about providing the correct answer, but also about the tone and delivery of the message.
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