According to a public speaking expert, individuals who exhibit "poor speech etiquette" frequently employ these 7 "rude" phrases.

It's inevitable that we'll occasionally be put off or offended by the things we hear when communicating with people daily, but it's also possible that we may unintentionally offend others.

As a public speaking trainer, I advise individuals to consider their audience before speaking. While it's impossible to anticipate every word, being mindful of phrases or attitudes that hinder effective communication is beneficial.

Seven impolite expressions commonly used by individuals with poor communication skills, along with suggested alternatives.

1. “Do you want to ...?”

The phrase "Do you want to take out the trash?" can be perceived as belittling when used to deliver orders.

Instead of asking for a favor, it is more polite to directly state your request. People are more likely to help if you ask, "Can you do me a favor?" However, it is important to avoid manipulating others.

2. “Here’s the thing ...”

The phrase "without a doubt" implies that the following statement is the definitive and final take on the subject. However, it can come across as overly self-important, and truly authoritative individuals typically avoid such preamble.

Instead of stating your opinion directly, use "I think" to convey your thoughts without sounding arrogant.

3. “Right?”

In recent years, it has become common for a pushy rhetorical nudge to follow questions, particularly in interviews with athletes and politicians.

It's possible that the rewritten sentence could be seen as a manipulative demand for agreement.

Instead of demanding confirmation, ask for someone's opinion in a neutral way: "Can you provide your thoughts on this critical moment for the team?"

4. “Well, figure out a way.”

It's important to delegate, but leadership demands that if an employee needs help or tries to communicate about a roadblock, your job is to help them work through it, not to insult them.

According to Harvard researchers, successful individuals engage in small talk differently by focusing on shared interests and experiences rather than asking how others are feeling.

Well, let's talk about it and figure out a way.

5. “It is what it is.”

When someone asks for sympathy or help, it's important to be kind and end the conversation, even if you don't have the time or desire to assist them.

Instead of trying to be overly demonstrative or phony, simply expressing empathy and curiosity can make a significant difference. Saying something as simple as "That's tough. I'm sorry you're going through that" can help the other person feel heard.

6. “Obviously ...”

The word implies that anyone who disagrees with the speaker is incorrect, even if they are unaware of it, and can make them appear haughty.

Instead of trying to prove your superiority or correctness, effective speakers understand that silence can be a powerful tool in winning friends and respect.

7. "If you're looking for my genuine viewpoint, I'll provide it. Otherwise, I was just joking."

If someone asked for your opinion, they likely didn't anticipate or require a blunt response disguised as sincerity.

Instead of saying "People want help, support and solutions," you could say "Individuals require assistance, encouragement, and resolutions." Instead of saying "Saying ‘maybe’ instead of offering your ‘honest opinion’ is a perfectly fine preface," you could say "Using 'maybe' as a preface to your 'honest opinion' is acceptable." Instead of saying "Saying ‘sorry’ if a rude comment falls flat is far more productive than a faux-diplomatic justification for spite," you could say "Apologizing after a harsh remark is more productive than using a fake diplomatic explanation."

John Bowe is a speech trainer, award-winning journalist, and author of "I Have Something to Say: Mastering the Art of Public Speaking in an Age of Disconnection." He has contributed to The New Yorker, The New York Times Magazine, GQ, McSweeney's, This American Life, and many others. Check out his website here and connect with him on LinkedIn.

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