The Wayfair CEO describes the slowdown in the home goods market as similar to the 2008 financial crisis, stating that customers are still being cautious.

The Wayfair CEO describes the slowdown in the home goods market as similar to the 2008 financial crisis, stating that customers are still being cautious.
The Wayfair CEO describes the slowdown in the home goods market as similar to the 2008 financial crisis, stating that customers are still being cautious.
  • Niraj Shah, Wayfair CEO, compared the slowdown in the home goods category to the great financial crisis as the company announced misses on both the top and bottom lines.
  • Kate Gulliver, the finance chief of an e-tailer, stated in an interview with CNBC that the declines the company is currently experiencing are comparable to those seen during the 2008 to 2010 period.
  • The housing market's stagnation has affected the category, but a potential revival may occur if the federal reserve reduces interest rates.

The home goods category is currently experiencing a slowdown, similar to the 2008 financial crisis, resulting in a decline in sales for an online home goods company during its fiscal second quarter.

"Niraj Shah, Wayfair CEO, stated in a news release that the category correction in the home furnishing space is now as significant as the peak to trough decline experienced during the great financial crisis, according to our credit card data. Customers are still being cautious with their spending on the home."

Wall Street's expectations were not met by the e-tailer on both the top and bottom lines.

In its second fiscal quarter, Wayfair exceeded Wall Street's expectations, as indicated by a survey of analysts by LSEG.

  • Earnings per share: 47 cents adjusted vs. 49 cents expected
  • Revenue: $3.12 billion vs. $3.18 billion expected

The company's three-month loss of $42 million, or 34 cents per share, ended June 30, was slightly better than the $46 million loss, or 41 cents per share, it experienced in the same quarter a year prior.

Despite an increase in average order values from $313 to $307 in the quarter and the opening of its first large format store, sales dropped by 2% from $3.17 billion to $3.12 billion a year earlier.

For over a year, companies that sell home goods, such as Wayfair, have experienced low demand for items like new couches and dining sets due to a stagnant housing market and high interest rates. As consumers buy fewer new homes, they have fewer reasons to purchase new furniture. Additionally, with persistent inflation, consumers have been more selective about where they spend their discretionary income, and home goods have not been a top priority.

The company is currently relying on discounts to attract customers and anticipates a revival in the market only when interest rates decrease and the housing market recovers.

Kate Gulliver, Wayfair's finance chief, stated in an interview with CNBC that the company is experiencing declines similar to those seen during the 2008 to 2010 period. She believes this indicates a massive correction, one that has only been previously observed during a GDP recession.

"We are not currently in a GDP recession as a country, but we have experienced a recession-like correction in this category recently."

Jerome Powell, the Federal Reserve Chair, has stated that interest rate cuts could occur in September if economic data remains on its current trajectory, potentially providing relief.

Despite implementing cost-cutting measures through mass layoffs, Wayfair has struggled to achieve profitability. However, the company's third quarter was its best in terms of free cash flow generation and adjusted EBITDA in three years, according to Shah.

Despite Wall Street's expectations of $168 million, the company's adjusted EBITDA during the quarter was $163 million.

Shah stated that our business will aim to show significant growth in profitability this year, despite the challenging top line, and this mindset will continue to be our approach every year.

by Gabrielle Fonrouge

Business News