SquareMouth Travel Insurance Review 2024: A Comprehensive Analysis of the Best Policies
Since 2003, Squaremouth has assisted over 3.5 million individuals in purchasing travel insurance policies through its online marketplace. The platform offers a variety of providers, including many of our top picks, such as Nationwide, Berkshire Hathaway Travel Insurance, and Travel Insured International. One of the features that sets Squaremouth apart is its simplicity in allowing users to compare multiple providers and obtain detailed information about each. Additionally, Squaremouth's unique zero-complaint guarantee ensures that if you encounter an issue with a provider that is not adequately resolved, the company will remove the provider from its platform.
Policies offered by SquareMouth
Squaremouth provides quotes for several different kinds of policies, including:
Single trip travel insurance
These short-term travel insurance policies provide more comprehensive coverage than annual policies, with rates based on a percentage of your costs, typically ranging from 4% to 8%.
Annual travel insurance
This policy can simplify travel coverage by putting all your coverage in one place. Multi-trip policies usually cover travel delays, lost luggage, and medical expenses.
Cruise travel insurance
The best cruise insurance policies include:
- Travel to and from your port of call
- Trip delays, interruptions or cancellation
- Delayed or lost baggage
- Emergency medical care and evacuation
Adventure and sport travel insurance
SquareMouth offers travel insurance providers that cover extreme sports, adventure travel, and other high-risk activities that are not typically included in standard policies.
Flight insurance
Flight insurance can compensate for expenses not refunded by airlines, such as cancellations due to a family member's death or job loss. However, it only covers the cost of the flight and not additional expenses like accommodations or rental cars.
Group travel insurance
Buying group travel insurance can be more cost-effective for large families or coworkers going on a business trip compared to purchasing individual plans.
In order to be eligible for a group policy with Squaremouth, there must be at least 10 U.S. residents traveling to the same destination during the same time period.
Medical travel insurance
If you're traveling abroad, your health insurance may not cover your medical care. However, a medical travel policy can provide coverage for doctors' visits, hospital stays, and even emergency evacuation in case of illness or injury.
SquareMouth pros and cons
Consider these factors before buying a travel insurance policy through Squaremouth
Pros
- Squaremouth collaborates with numerous insurers, many of whom are renowned for their affordable rates and exceptional customer service.
- A simple comparison tool allows you to view three quotes in a grid, making it easy to compare price, coverage, and customer ratings.
- If your insurer fails to resolve your complaint satisfactorily, SquareMouth will remove that provider from its platform.
- Squaremouth does not charge additional fees for the providers listed on its platform.
Cons
- The Better Business Bureau gave SquareMouth an A- rating, but it did not receive a perfect score due to its slow response time to complaints.
- If you're traveling in another time zone and need help, it can be frustrating that there is no 24/7 customer service and representatives are only available from 8 a.m. to 10 p.m. ET.
- Tin Leg, a brand founded by SquareMouth in 2014, consistently ranks highly in search results and allows users to filter by price, popularity, and other categories.
SquareMouth customer satisfaction
SquareMouth guarantees a zero-complaint policy, advocating for customers if their travel insurance claim is rejected. If the issue remains unsatisfactory, SquareMouth removes the provider from its platform. The SquareMouth website is user-friendly and allows you to obtain quotes by simply providing basic information about yourself and your trip.
To resolve any issues with your travel insurance policy, you must work with the company that issued it. However, SquareMouth customer service representatives are only available from 8 a.m. to 10 p.m. ET daily. If you're in a different time zone and need help, you'll have to wait.
The Better Business Bureau gave SquareMouth an A- rating, but it did not receive an A+ due to the length of time it takes to respond to complaints.
How do I buy travel insurance through SquareMouth?
To obtain a quote for purchasing a policy on SquareMouth, you must first enter the necessary information.
- The ages of all travelers
- Total trip cost
- Travel dates
- Countries being visited
You will receive sample prices from numerous companies, which you can filter based on various categories such as price, popularity, and most recently purchased. Once you're ready to enroll, simply click the "buy now" button.
After finalizing the details about the people on the policy, your destination, and dates, you'll purchase the policy and receive a confirmation email.
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