The 5-hour outage of Salesforce's Slack has been resolved.

The 5-hour outage of Salesforce's Slack has been resolved.
The 5-hour outage of Salesforce's Slack has been resolved.
  • Salesforce-owned Slack was down for some users on Tuesday morning.
  • Early Tuesday morning, users faced difficulties logging into Slack, sending messages, sharing files, and receiving notifications.
  • The company said it was investigating the cause of the outage.
After Hours
Smartphone with Slack logo stands in a shopping cart on a keyboard in front of displayed Salesforce logo in this picture illustration taken December 1, 2020. Picture is taken December 1, 2020.

Issues with Salesforce-owned Slack are now fully resolved.

The work chat service was down for several hours on Tuesday, but the company's status page stated that the issue had been resolved just before 2:30 p.m. Users may need to refresh the app to see the fix, according to the most recent update on the status page.

On Tuesday morning, some Slack users encountered issues with logging in, sending messages, files, and receiving notifications. However, these problems were mostly resolved by 1 p.m.

An investigation is ongoing to determine the cause of the outage in Slack.

In early 2021, a three-hour outage affected millions of people, which could negatively impact the company's revenue.

In 2021, Slack was acquired for $27.7 billion, but earlier earnings demonstrated the impact of an outage on revenue.

In September 2019, Slack's stock dropped 14% due to a $8.2 million loss in revenues resulting from customer credits given after service-level disruptions. Similarly, such hits could affect Salesforce's stock performance.

by Todd Haselton

technology