Apple extends its DIY repair program to the European region.

Apple extends its DIY repair program to the European region.
Apple extends its DIY repair program to the European region.
  • Consumers can test Apple's self-service repair program to determine if their products are functioning properly and identify any parts that require repair.
  • The company announced plans to expand its diagnostic service to Canada in 2025.
  • In 2022, Apple introduced a tool that enabled customers to repair their own devices using authentic Apple manuals, parts, and tools.

announced on Thursday that its self-service repair program is now available in Europe.

Apple Diagnostics for Self Service Repair allows consumers to test products for optimal parts functionality and identify parts that may need repair without assistance from Apple or an independent repair provider.

The tool, launched in the U.S. in December 2023, now supports 42 Apple products and is available in 32 European countries, including the U.K., France, and Germany. The program will now support iPhone, Mac, and Studio Display models in 33 countries and 24 languages. Apple plans to expand the service to Canada in 2025.

In 2022, Apple introduced a self-service program that gave customers access to manuals, authentic Apple parts, and tools used by Apple to repair their devices. This program was launched in response to pressure from "right to repair" advocates who believed that consumers should not be restricted to authorized repair shops. In February, Apple expanded the program to include Mac models powered by the latest M3 chip.

The self-service repair tool is part of the company's ongoing effort to increase the longevity of its products.

"Apple prioritizes building long-lasting products and providing safe and affordable repair options, with the ultimate goal of reducing the need for repairs altogether."

Customers can initiate an Apple Diagnostics session on a second device to determine the condition and functionality of a device requiring repair, as per a statement. Following a sequence of onscreen instructions, they will discover whether their device needs repair and which components may need replacement.

by Katie Bartlett

Technology