Delta temporarily suspends hot meal service on numerous Detroit flights due to a food safety concern at the caterer.
- Delta reported a "food safety issue" at its caterer in Detroit, resulting in the suspension of activity.
- Delta said no customers or employees illnesses were reported.
- Customers affected by the problem were given frequent flyer miles or travel vouchers.
Over the past several days, more than 200 flights out of Detroit Metropolitan Wayne County Airport had to suspend hot meal service due to a "food safety issue."
The facility's operations have been halted, and other kitchens will handle hot food management, as Delta stated.
"Delta's catering partner was informed of a food safety issue at a DTW kitchen during a recent inspection. As a result, hot food production was immediately shut down and all activity from the facility was suspended. Delta will manage hot food and other onboard provisioning from other facilities."
On Friday, the flight crew received a message stating that first-class meals couldn't be loaded due to an "unforeseen supply chain issue." As a result, the flight would be provided with additional snacks.
On Sunday, the Food and Drug Administration did not provide a comment when requested.
The airline stated that no employee or customer illnesses were reported, and they provided affected customers with travel vouchers or frequent flyer miles as compensation.
Delta partners with Do & Co. for catering services, but Do & Co. did not immediately respond to a request for comment.
In July, a Delta flight from Detroit to Amsterdam was diverted to New York due to a report of spoiled chicken, prompting the airline to restrict meals to pasta on select flights for several days.
Business News
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